What to Do If iPhone Won’t Turn On

Definitely, the condition can be frustrating when you try to use your iPhone and all you get is a black screen. Although the world has been modernized and switched to the latest, unluckily, technology still has its limitation.

In case, if this happens you might not always be able to fix the issue and your iPhone will not turn on its own, but there are a few techniques which you should try before consulting to a professional.

Why My iPhone Won’t Turn on?

One of the reasons that lead to the iPhone won’t turn on problem may be because either the software crashed and needs to be restored, or a hardware problem is averting your iPhone from turning on.

However, if you recently updated your iPhone and it doesn’t respond or turn on after iOS 12/13 update, these are some of the problems that you are likely to come across. Have a look now:

  • The device could be stuck on a black or white screen.
  • Sometimes, it gets stuck on recovery mode.
  • You can see the Apple logo with the progress bar on the screen, but it will not proceed.
  • The screen sometimes gets black showing only the spinning wheel, but it won’t go to the home page.
  • You may also see your iPhone stuck on black Apple logo with a white screen.
  • In addition, you might experience the reboot loop problem.

Determine Why Your iPhone Won’t Turn On

First of all, you need to determine the reason behind the iPhone won’t turn on problem. Whether it is a software problem or hardware problem which is stopping your iPhone from turning on. Your iPhone’s software is the simplest to troubleshoot, so that’s where we’ll make a start. If that doesn’t solve the issues, I’ll discuss the hardware problem as well that can cause the problem.

Software Crash

Mostly iPhones suffer software crash which prevents it from turning on. In this scenario, you should try a hard reset because it can give back the life to your iPhone. If you’ve come to know that your iPhone’s software is the reason your iPhone won’t turn on, I suggest you backup and restore your iPhone. When a software problem is that bad, it means its time to sort out the software crash.

We will discuss some core factors that you can try to fix iPhone won’t turn on issue.

Why and How Can A Hard Reset Fix An iPhone That Won’t Turn On?

If performing a hard reset fixes your iPhone, it indicates that your problem was never that your iPhone wouldn’t turn on, because it was on the whole time.

A lot of users think their iPhone won’t turn on occurs when their mobile is on, but the software has smashed so it’s displaying a black screen instead of the home screen and not responding. It’s an easy mistake to make because an iPhone in that condition is almost indistinguishable from an iPhone that’s turned off.

Physical Or Liquid Damage

Besides software crash, for those of us who’ve dropped their iPhones and got away with it, iPhones are tough. For people whose iPhones stopped working after they watched their daughter’s softball game in the rain, iPhones are fragile. Drops and spills can cause damage that stops iPhones from turning on.

Water damage is subtle and unforeseeable. A spill from a days ago can create an issue to occur today for the very first time. The circumstances can be varying and unpredictable, a little drop of water got in the charging port and your iPhone won’t charge, but your friend spilled a glass of water on iPhone and it works just great.

Do a visual check-out of the outside of your iPhone — is there any damage? If it’s slight, Apple may ignore it and replace your iPhone under warranty.

Here are some major Tips which can truly guide you in an excellent way:

Tip 1. Charge iPhone

This may seem like another easy solution, but a phone’s battery can sometimes drain steadily. Running apps in the background of your phone typically is a battery drainer. Plug your phone into the charger and leave it for about 15-20 minutes.

Some iPhones start automatically once a charger is plugged in. You may need to turn your phone on by using the power button though, depending on which iPhone you have.

When you plug your phone in, a small icon should show up on the bottom of your phone by the charging port. If the icon is not there or your phone doesn’t turn on once plugged in, you may need to try a different charger.

A common, less-documented problem is some iPhones will charge when connected to a laptop or computer, but not with the wall charger. Even it happens sometimes when your friend’s iPhone charges with the same cable and wall charger, it’s possible that your phone will not. Without diving into a deep discussion about why this happens, try charging your mobile phone using a USB port on your PC if you normally use a wall outlet, and try a wall charger if you mostly charge your iPhone with your laptop.

Try different charging cords and wall ports as well, or try a different wall outlet. If no charger is working, you may need to take it to a phone tech. Also, if no chargers are working, try to charge another iPhone with your charger.

If that phone works while yours doesn’t, that indicates your iPhone is suffering from issues. There is some talk about some iPhones charging while hooked up to a computer but not when they are plugged into a wall. If you’re desperate and have a computer, also try this as well.

charge your iphone to fix iphone stuck on apple logo

Tip 2. Restart iPhone

If charging the phone didn’t solve your problem and your iPhone still won’t turn on, the next tip you should try is to restart the iPhone. To do this, press and hold down the on/off or power button at the top right corner or the right edge of the phone for 3 or 4 seconds. If the mobile is off, it should turn on. it’s on, you may see the slider asking to turn it off.

restart iphone

If the device was off, let it turn on. If it was on, restarting it by turning it off and then turning it back on is possibly a great idea.

Tip 3. Hard Reset the iPhone

Try a hard reset if the standard restart didn’t yield the expected results. A hard reset is like a restart that clears more of the device’s memory (but not its storage. You don’t lose data) for a more comprehensive reset. To perform a hard reset:

The first thing you should try when after update to iOS 12/13 your iPhone won’t turn on is to force restart it. You might have heard about this before. But in case you don’t, here is how to carry out force restart on your respective devices.

To force restart iPhone 6/6S and earlier models than 6, press down the “Power” button and the “Home” button and keep holding them for 10 seconds. Let go the buttons when the Apple logo appears.

force restart iphone 6

iPhone 7 and 7 Plus users also need to follow somewhat similar steps. But they need to press “Volume Down” and “Power” buttons altogether. Release the buttons when you find an Apple logo on the screen.

force restart iphone 7

For an iPhone 8, 8 Plus or latest models, quickly press and release “Volume Up” button. Then press “Volume Down” button. Now, keep holding the “Power” button until the Apple logo appears.

force restart iphone 8 plus x xr xs max

Continue holding them for at least 10 seconds (there’s nothing wrong with holding for 20 or 30 seconds, but if nothing has happened by then, it probably won’t).

If the shut-down slider appears on the screen, keep holding the buttons.

When the Apple logo appears on the mobile screen, let go of the pressed buttons and let the iPhone startup.

Tip 4. Fix iPhone Won’t Turn On without Data Loss

If the force restart technique failed to resolve your problem, another powerful option that you have is to use third-party software to fix the issue you are suffering on your iPhone. While there may be numerous iOS repair tool available in the market, I personally recommend you use ReiBoot as it has proven to be working for many users.

Tenorshare ReiBoot is a software program by Tenorshare that helps you to resolve the iPhone won’t turn on problem and many other issues on your iOS-based device. With its great capabilities to deal with various kind of issues, you are highly likely to get positive results by using this software to repair your iPhone.

Steps to Fix iPhone Won’t Turn on with Tenorshare ReiBoot:

The following is how to use the application to fix your iPhone won’t turn on issue:

Download and launch the software on your computer. Plug-in your iPhone to your computer and click on the option that says Repair Operating System in the software.

Tenorshare reiboot

From the following screen, click on the Start Repair option to move forward with the repair procedure.

tenorshare reiboot repair operating system

The software will require you to download the latest firmware package for your iPhone. Click on the Download button in the software to do so.

tenorshare reiboot download firmware package

Soon as the firmware package is downloaded, the software will start repairing the operating system on your device.

tenorshare reiboot start repairing

That’s all there is to repairing your problematic iPhone.

Tip 5. Check Hardware Damage

The techniques explained above will only work if the issue is happened due to a software glitch on your iPhone. If your device is not turning on because of physical damage, the following is what you can do to repair your device. One reason why your phone doesn’t turn on maybe because it has sustained some damage. While some iPhones are very tough and water-resistant, others have had bad luck with durability.

You could drop your phone in the water today and problems might not arise until a few days later. Check for any cracks or physical as well as water damage. You may have unknowingly spilled liquid near the charging port and that can cause issues.

  • Dry Your iPhone

If your iPhone has got wet, you need to dry it first so that all the components on the device are no longer wet. You can do so by keeping your iPhone with some dry rice for a night and that should do the job for you.

  • Contact Apple for Help

If drying your iPhone didn’t work for you, your last option is to visit an Apple Support center and let them help you with your issue. They should be able to tell you what issue your phone has and how you can go about fixing it.

Tip 6. Restore iPhone With iTunes (Data Loss)

Here is another simple, easy and efficient method you can try when your iPhone isn’t turning on normally or after iOS 12/13 update. You will now need the latest iTunes on your PC since we are going to demonstrate the steps for restoring your iPhone via iTunes to solve this problem. However, this solution will erase the whole data on your iPhone. So, follow the steps when you are sure you want to perform this method.

  • Run iTunes in the PC and get the PC and device connected via a USB cord.
  • If iTunes says it has detected an iPhone in recovery mode, you can just click OK and then ‘Restore iPhone’ button to restore your iPhone.
  • If your iPhone cannot be identified, put your iPhone into DFU or recovery mode and then it will detect your mobile and you can click ‘Restore iPhone’ button to reset your iPhone. When it restarts after finishing the restore process, your iPhone will turn on and you can go into the setup process.
use itunes to restore iphone in recovery mode

You can enter your iPhone into recovery mode by switching it off and plugging it into a PC running iTunes with a USB cable. Press the Home button and keep holding it down as you plug in the USB cable. Keep holding the button down until the “Connect to iTunes” options appear on the screen of iPhone. However, you shouldn’t have to do this if the device is working properly. If its operating system is internally or externally damaged, it should automatically boot the iPhone to the recovery mode without any additional tricks necessary.

Tip 7. Put iPhone in DFU Mode (Data Loss)

In some conditions, your phone may not turn on because it won’t boot up or gets stuck at the Apple logo while starting. This can occur after jailbreaking or when you try to install an iOS update without enough charging. If you’re encountering this problem, put your phone into DFU mode by following the steps below:

  • Before that make sure iTunes is running and that you’ve switched off your iPhone. Plug your iPhone into your PC.
  • Hold down the on/off button for up to 3 seconds, then set it free.
  • Keep pressing and holding down the volume down button on the left side of your iPhone while still holding down the On/Off button approximately for 10 seconds
  • For iPhone 6 and earlier models users, hold down the on/off button and Home button simultaneously for about 10 seconds.
  • Release the on/off button, but not the volume down button (on iPhone 6 or older, hold Home down) for about 5 seconds.

Note: If you see the “plug into iTunes” message, you’ve held the buttons down for too long. Start again.

  • If the screen remains black and nothing appears on it, you’re in DFU Mode. Follow the onscreen instructions in iTunes.

Tip 8. Contact Apple for Help

If nothing works and your iPhone still won’t turn on then you can contact Apple Support to set up service if you have facing any of these issues:

  • After charging for a while, force restarting you still find a black screen.
  • You see a black screen of iPhone, but you are able to hear alerts, sounds, and vibrations.
  • The screen stays black, but the phone chirps when you unmute it and connect it to the charger.
  • You can see the screen, but it doesn’t respond when you tap, touch or slide.
  • You can’t force restart your device because the power button is broken or stuck.
  • Your iPhone is stuck on the Apple logo, shows a solid color, or isn’t recognized in iTunes.


That’s it, by this point, you’ve known why your iPhone won’t turn on and the next steps to take if your device needs to be repaired. Hope so this article truly helped you and if you find it helpful, please share it among your friends, especially because a large bunch of other articles out there is filled with inaccurate content on this topic. It will be a pleasure to hear about your experience with troubleshooting and how you fixed your iPhone when it won’t turn on in the comments section below.

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