How to Fix iPhone Front/Back Camera Not Working

iPhone is a perfect smartphone with unique features and varying functionalities of gleaming design and advanced automation technology made by Apple. In spite of all this, many iPhone users complained about the malfunctions of the camera on their mobile phones. It is often noticed that instead of providing the front view or rear clearly, the iPhone camera does not working properly and shows a black screen. This issue can be irritating for the users, so they look for iPhone camera repair service to fix the iPhone camera not working problem.

Common iPhone Front/Back Camera Not Working Problems

First of all, let’s take a look at all the possible problems related to front or back cameras of the iPhone.

  • The camera app doesn’t work (it is very slow or completely frozen).
  • The rear camera of the phone doesn’t show anything at all.
  • The camera app freezes when switching between front and rear cameras.
  • Some of the options related to the camera doesn’t work properly (for instance, Camera Roll, HDR, Flash).
  • The camera flash is not properly synchronized with the shots you take.

Reasons Why iPhone Front/Back Camera Not Working

Now you have a basic idea about the potential issues related to iPhone camera not working, let’s see the possible reasons behind them.

  • Due to faulty Camera App.
  • Your iOS is not updated recently.
  • Faulty iOS update.
  • Software bug.
  • Malware (rare).
  • The camera lens is covered.
  • Hardware issue of the iPhone.

iPhone Camera Software Troubleshooting


Perhaps the quickest way to test both front and back cameras is with the FaceTime app. Run the app with a friend and try shifting between front and back cameras. It really is a great app for testing both cameras.


The problem with your iPhone’s camera may just be the camera application itself. Whether it’s frozen up or not loading correctly, quitting the application could be all you need. You may have to force quit to get the app to completely close.


While rebooting the iPhone may sound like an unlikely solution, you’d be amazed how many times this will solve the simplest of issues. When you reboot your iPhone, you are clearing the temporary memory of any errors or junked apps. Rebooting gives your iPhone a fresh start as if you just turned it on. While many information technology people joke about turning things off\on, it really does fix many issues.


Apple developers continuously work hard to improve and patch the apps and even the operating system (iOS) on your phone. Your camera issues may merely be due to outdated software. You can check to see if your camera application has any new patches or releases in the App Store. You can also see if the iPhone has released a new version or OS version here as well. Most companies try to fix bugs as they are reported or at regular intervals.


Hardware issues can often be easy to diagnose. Here’s what to look for.


As clear as this might sound, lens obstruction is one of the more common reasons why your iPhone camera isn’t able to take pictures. First of all, make sure your own hand or fingers aren’t choking the lens. It’s easy to do especially when excited to take a clean shot. Second, a check is if your phone case is completely or partially blocking the lens.


Like many of us, we shove our phones into pockets, purses, and bags, all with the lens exposed to whatever is lurking to dirty the lens. Take a clean microfiber cloth and wipe the lens. A dirty lens will also affect camera focus and make your pictures blurry. So, a quick wipe could fix all of these issues.


Just like any piece of technology or appliance, if it gets too hot, things will start to malfunction. On all iPhones, if your phone is overheating, you should get some sort of on-screen message stating the iPhone needs to cool down before you use it. If you’ve read this message, then switch off your iPhone for a few minutes to give it a chance to cool. If you haven’t read this message yet and your mobile feels hot when touched, go ahead and power off the phone. Even as few as 10 minutes can make a difference in the temperature of your phone. However, if it begins to overheat again, see your local Apple store or website for repair\replacement details.


Flash issues can be either hardware or software. To check software, make sure you have turned on the flash app. Look to the right of the lightning bolt at the top of the screen, and make sure that On is highlighted. Once you’ve confirmed it’s on, then a quick test of the flash is to turn on the flashlight.

If it’s still not working, a trip to the Apple Store for further diagnostics will be needed.

Tip 1. Close the Camera App

If the camera app on your iPhone has not been loaded properly, then it can cause the iPhone camera not working problem. The easiest way to fix this is by closing the camera app forcefully. To do this, double click the Home button to get a preview of apps. Now, just swipe up the Camera screen to exit the app. Wait for a while and restart it again.

close iphone camera app

Tip 2. Switch the Front or Back of the Camera

Though switching the front or back camera looks very easy and ineffective but this simple trick can solve the iPhone camera won’t work issue without any adverse effect. Most of the times, it has been observed the rear camera of the iPhone doesn’t function. If the back camera screen becomes black, then simply switch to the front camera by clicking on the camera icon. The same can also be done if the front camera of the device is not working. After switching back, chances are that you would be able to resolve this situation.

switch front or rear camera in iphone

Tip 3. Switch off the “Voice-Over” Feature

This might sound surprising, but a lot of users have noticed the iPhone camera not working when the voiceover feature is on. This could be a glitch in iOS that can cause the iPhone camera to malfunction at times. To resolve this, just go to your phone’s Settings > General > Accessibility and turn off the feature of “VoiceOver”. Wait for a while and launch the camera app again.

switch off vioce over in iphone

Tip 4. Remove Case from iPhone

This method is particularly applicable when the iPhone back camera is not working. Just remove the case off and see if the camera works again.

remove case from iphone

Tip 5. Restart the iPhone

This is the most general method to fix the iPhone camera not working issue. After resetting the current power cycle on your device, you can resolve most of the problems related to it. Just press the Power (wake/sleep) button on your device for a few seconds. This will display the Power slider on the screen. Slide it once and turn off your device. Now, wait for at least 30 seconds before pressing the Power button again and turn your device on.

The restart technique differs from iPhone to iPhone depending upon the model. Hope you would know the restart method but if you don’t you can google for how to restart an iPhone by entering the respective model

restart iphone

Tip 6. Clean Camera Lens

Sometimes, your iPhone 8 plus camera not working just because it is obstructed with dirt. So, clean it with a polishing cloth.

clean iphone camea lens

Tip 7. Upgrade iOS Version

There are chances that due to due to an unstable version of iOS your phone is suffering the iPhone camera won’t work. Luckily, this problem can be fixed by simply updating the iOS device to a stable version.

  • Unlock your iPhone
  • go to its Settings
  • General
  • Software Update.

Here, you can view the latest version of iOS available. Just tap on the “Update and Download” or “Install Now” button to upgrade the device’s iOS to a stable version.

upgrade ios version

Tip 8. Fix iPhone Front/Back Camera Not Working without Data Loss

I highly recommend using iMyFone Fixppo if you want to fix this issue without any data loss.

iMyFone Fixppo is a very powerful iOS System Recovery tool that can resolve various issues related to the iPhone. So, this is a great app for those who have an iPhone and wish to repair them on their own.

  • It doesn’t require the device to be jailbroken to repair.
  • Convenient UI design that helps even novices to operate it freely.
  • It addresses a variety of iOS-related issues in a very quick time.
  • It doesn’t retain any of your passwords or personal information.
  • Compatible with all the iOS phones and iOS models.

First, launch iMyFone Fixppo on your computer and choose the Standard Mode. Then, connect the device to the same computer and hit Next. Your device should now be detected by the program. If not, you need to put the respective device on DFU/Recovery mode.

imyfone fixppo put iphone into dfu mode

Once the device is detected, the program will search for the latest firmware and display the results. You should select the appropriate version and download it by clicking on the “Download” button.

imyfone fixppo download ios firmware

At the completion of the download of the firmware, the repairing process might begin. To initiate that, you should simply press the “Start” button. Make sure that the device is plugged in until the process is completed.

imyfone fixppo fixing ios system

Also Read: iMyFone Fixppo review

Tip 9. Erase All Content and Settings

Most probably, you would be able to fix the iPhone camera back by resetting the saved settings on your device. If it won’t then you might have to reset your device by erasing all the content and saved settings. To do this, go to your device:

  • Settings
  • General
  • Reset
  • Tap on “Erase All Content and Settings”

You would have to confirm your choice by entering the passcode of your device.

erase all content and settings in iphone

Tip 10. Restore iPhone via iTunes

Before you do the restoring process, it is advisable to back up your data. This process will bring your iPhone to its factory default. Follow the steps carefully.

  • Make sure your phone is connected to a stable WiFi to avoid your iPhone stuck in recovery mode.
  • Connect iPhone to Mac/PC using a lightning cable and make sure it has the latest iTunes version installed.
  • Before the process starts, iTunes will download and install the firmware first.
  • Wait until the process to complete.
restore backup in itunes


We’ve introduced some useful tips you can try when stuck with iPhone front or back camera not working problem. Also, we provided you a very helpful handy tool that can help you resolve the problem without losing your data at all. Hope your problem is fixed now after going through this article. Please do share your experience with us and leave a comment if you have a better suggestion.

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